How can we help?

Find answers below or get in touch — we typically respond within 24 hours.

Rules aren't blocking apps

If your rules are active but apps aren't being blocked, try a manual sync:

• Open Foki and go to Settings
• Tap Sync Rules under Troubleshooting
• Wait a few seconds and try opening the blocked app again

This re-applies all your active rules and usually resolves the issue.

How do I pause a rule temporarily?

Tap any rule in the Focus tab and select Pause. You can choose a timed pause (1–15 minutes) or pause it manually until you resume it.

My screen time stats look wrong

Foki reads usage data from Apple's Screen Time framework. Make sure Screen Time is enabled in your iPhone Settings and that Foki has been granted the necessary permissions during onboarding.

Open Limit — how does it work?

Open Limit lets you set a maximum number of times you can open an app per day, with a max session duration each time. Once you've used all your opens, the app is blocked for the rest of the day. Opens reset at midnight.

How do I delete a rule?

Tap the rule in the Focus tab, then scroll down and tap Delete.

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